Contact Pub Casino UK

Getting in touch

This page is for contacting the team behind Pub Casino UK Review, the independent guide, not Pub Casino itself. We are glad to hear from readers, and the most useful messages tend to be corrections and updates: a bonus term that has changed, a withdrawal experience worth sharing, or a fact that no longer matches what you see in the cashier. Because casino terms move faster than any review can, reader tips genuinely help keep these pages accurate, and every correction with dated evidence is checked and actioned.

What we can and cannot do

To set expectations honestly: this is a review site, so we can update our pages, answer general questions about how Pub Casino works, and point you to the right official channels. What we cannot do is anything to do with your actual account. We have no access to Pub Casino's systems, so we cannot reset a password, speed up a verification, chase a withdrawal or recover a locked account. Only the casino's own support team can do those things, and they are the right people to ask. If you have a formal complaint the casino cannot resolve, a UK licence means you can escalate it to an independent alternative dispute resolution service, and ultimately the Gambling Commission.

Please keep yourself safe

One important request. Never send us, or any review site, your passwords, full identity documents or bank statements. We do not need them and would never ask for them, and sharing them is exactly the kind of thing scammers rely on. A source link, a screenshot with sensitive details removed, and the date you checked are all we need to verify a correction. For how we handle the information you do choose to send, see the privacy page, and if you or someone you know needs gambling support, the safer gambling page lists free, confidential help.